Terms and Conditions

Last Updated: September 14, 2026

These Terms and Conditions ("Terms") govern your access to and use of the Fluensey AI mobile application and related services ("Fluensey AI", "Service", "we", "us", or "our").

Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By accessing or using Fluensey AI, you agree to be bound by these Terms and acknowledge our Privacy Policy.

If you do not agree to these Terms, you must not use the Service.

2. Eligibility

Fluensey AI is intended for users who are at least 13 years old, or the higher minimum age required by applicable law in their country or region.

By using the Service, you represent that you meet the applicable minimum age requirement.

3. Service Description

Fluensey AI provides AI-assisted translation and language-processing functionality.

Features may include:

Features may be added, changed, limited, or removed over time.

4. Anonymous Use

Fluensey AI does not require users to create a traditional registered account in order to access core functionality.

We may create anonymous or pseudonymous identifiers that are necessary to operate the Service, maintain sessions, manage purchases or entitlements, provide Live Interpreter functionality, and protect the Service against fraud or abuse.

You are responsible for maintaining control of the device through which you access Fluensey AI.

5. AI Translation Disclaimer

Fluensey AI uses artificial intelligence and automated language processing technologies.

AI-generated translations may contain errors, omissions, mistranslations, misunderstandings, or other inaccuracies.

We do not guarantee that translations will be complete, accurate, reliable, culturally appropriate, or suitable for every purpose.

You are responsible for reviewing translations before relying on them, particularly in situations involving:

Fluensey AI should not be treated as a substitute for a qualified professional translator or interpreter where professional accuracy is required.

6. Live Interpreter

Fluensey AI may provide a Live Interpreter feature that allows two users to communicate temporarily through a conversation code.

One participant may provide a temporary conversation code to another participant. Once connected, messages may be translated automatically between the languages selected by the participants.

Live Interpreter conversations are temporary and are not intended to function as permanent social media profiles, public chat rooms, or persistent messaging accounts.

A conversation may remain active for up to 24 hours unless one of the participants ends it earlier.

If either participant ends a conversation, the conversation is ended for both participants. A new conversation code is required to start another conversation.

Message retention and deletion practices are described in our Privacy Policy.

7. User-Generated Content and Messaging

Messages and other content that you submit through Fluensey AI are considered user-generated content.

You remain responsible for the content you send through the Service.

You agree that you will not use Fluensey AI to send, request, promote, distribute, or facilitate content or conduct that:

8. Reporting, Blocking, and Safety

Fluensey AI may provide tools that allow users to report inappropriate content, conversations, or conduct.

Where blocking functionality is available, users may use it to prevent further interaction with another participant.

We may review reports and take reasonable action where appropriate, including restricting access to the Service, terminating a conversation, disabling identifiers, or taking other measures necessary to protect users and the Service.

We may preserve certain information related to reports where reasonably necessary for safety, security, abuse prevention, legal compliance, or enforcement of these Terms.

9. Child Safety

Fluensey AI has zero tolerance for child sexual abuse and exploitation.

Users must not use the Service to create, request, share, transmit, solicit, promote, or facilitate:

We may take immediate action in response to suspected child safety violations and may cooperate with competent authorities where required by applicable law.

10. Credits, Subscriptions, and Payments

Fluensey AI may offer digital credits, subscriptions, or other premium digital services.

10.1 Credits

Credits are virtual units used to access certain AI-powered features, including text translation and AI-assisted Live Interpreter conversations.

The number of credits deducted may vary depending on factors such as the selected AI model, the amount of text processed, conversation usage, and other usage-related factors displayed or described within the application.

Fluensey AI may offer multiple AI models with different capabilities and different credit consumption rates.

Credits have no cash value, cannot be transferred between users, and cannot be exchanged for money except where required by applicable law.

Purchased credits remain available subject to the conditions shown at the time of purchase and applicable store policies.

10.2 Subscriptions

Subscriptions may provide access to premium features, usage allowances, discounted credit usage, or other benefits described at the time of purchase.

Unless otherwise stated, subscriptions may automatically renew at the end of each billing period unless cancelled in accordance with the applicable App Store or Google Play Store rules.

10.3 Payment Processing

Purchases are processed through the Apple App Store, Google Play Store, or other authorized payment platform. We do not directly store full payment card details.

10.4 Refunds

Refund eligibility is determined by the applicable app store's policies, applicable law, and any additional refund terms presented at the time of purchase.

Nothing in these Terms limits any mandatory consumer rights or refund rights available under applicable law.

11. Advertising

Fluensey AI may display advertisements provided by third-party advertising services.

Advertising availability, personalization, and related processing may depend on your region, device settings, consent choices, and applicable law.

12. Third-Party Services

Fluensey AI may rely on third-party services for artificial intelligence, cloud infrastructure, subscriptions, payment processing, advertisements, speech recognition, analytics, and other functionality.

Your use of certain third-party functionality may also be subject to the terms and privacy policies of those third-party providers.

13. Intellectual Property

Fluensey AI, including its software, design, branding, graphics, interfaces, and original features, is owned by us or our licensors and is protected by applicable intellectual property laws.

These Terms do not transfer ownership of Fluensey AI or our intellectual property to you.

You may not copy, modify, distribute, sell, sublicense, reverse engineer, or exploit the Service except where such restrictions are prohibited by applicable law.

14. User Content

As between you and Fluensey AI, you retain any rights you may have in the content you submit through the Service.

You grant us a limited right to process, transmit, temporarily store, translate, and otherwise handle your submitted content only as reasonably necessary to provide, secure, maintain, and operate the Service and as otherwise described in our Privacy Policy.

15. Service Availability

We aim to provide reliable access to Fluensey AI, but we do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.

The Service may be temporarily unavailable due to maintenance, infrastructure failures, third-party service outages, network problems, updates, or other technical circumstances.

16. Prohibited Technical Conduct

You must not:

17. Suspension and Termination

We may restrict, suspend, or terminate access to all or part of the Service where reasonably necessary, including when:

Because Fluensey AI does not necessarily use traditional registered accounts, restrictions may be applied to anonymous identifiers, devices, conversation sessions, or other technical identifiers where appropriate.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Fluensey AI is provided on an "as is" and "as available" basis.

We do not make warranties that translations will always be accurate, that communications will always be delivered successfully, or that the Service will meet every user's requirements.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Fluensey AI and its owners, operators, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.

This includes, where legally permitted, losses resulting from inaccurate translations, communication errors, service interruptions, loss of data, reliance on AI-generated output, or conduct of other users.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

20. Changes to the Service

We may modify, update, suspend, or discontinue features of Fluensey AI from time to time.

Where required by applicable law, we will provide appropriate notice of material changes.

21. Changes to These Terms

We may update these Terms to reflect changes to the Service, business practices, legal requirements, or regulatory obligations.

When these Terms are updated, the "Last Updated" date at the top of this page will be revised.

Where required, we may provide additional notice or request renewed acceptance of materially changed Terms.

22. Governing Law

These Terms are governed by applicable law, subject to any mandatory consumer protection rights that apply in the country or region where you reside.

23. Contact Us

If you have questions about these Terms, please contact us:

Email: bereymend.official@gmail.com