Privacy Policy

Last Updated: September 14, 2026

Welcome to Fluensey AI ("Fluensey AI", "we", "us", or "our"). We respect your privacy and are committed to protecting the information processed when you use our mobile application and related services.

This Privacy Policy explains what information we collect, how we use it, how long we retain it, when it may be shared with third-party service providers, and the choices available to you.

By using Fluensey AI, you acknowledge the practices described in this Privacy Policy.

Important: Fluensey AI does not require users to create a traditional registered account. The application may create anonymous or pseudonymous identifiers that are necessary to operate the service.

1. Information We Collect

We collect only the information reasonably necessary to operate, secure, improve, and provide the features of Fluensey AI.

1.1 Anonymous or Pseudonymous Identifiers

Fluensey AI can be used without creating a traditional account using an email address, phone number, name, or password.

We may generate and process anonymous or pseudonymous identifiers associated with your application installation or device. These identifiers may be used to:

1.2 Translation Data

When you enter text for translation, the text you submit and the resulting translation are processed in order to provide the requested translation service.

Translation content may be transmitted to our servers and to third-party artificial intelligence or language-processing providers that perform translation or related processing on our behalf.

We do not use private translation content to train our own artificial intelligence models.

1.3 Live Interpreter and Messaging Data

Fluensey AI includes a Live Interpreter feature that allows two users to temporarily communicate with each other using a conversation code.

A participant may share a conversation code with another participant. After the second participant joins, messages sent by one participant may be automatically translated into the language selected by the other participant.

When you use the Live Interpreter feature, we may process:

Live Interpreter conversations are temporary and are not intended to function as a permanent social network, public messaging platform, or persistent messaging account.

Either participant may end a conversation. When a conversation is ended, it becomes unavailable to both participants. A new conversation code is required to start another conversation.

1.4 Voice and Microphone Data

Certain Fluensey AI features may allow you to use your microphone to convert spoken language into text.

Microphone access is used only after you grant the required operating system permission.

Audio or speech data may be processed by your device, operating system, speech recognition services, or other service providers necessary to provide speech-to-text functionality.

We do not intentionally use microphone access to continuously record conversations in the background.

1.5 Usage and Technical Data

We may automatically process limited technical and usage information, such as:

This information helps us maintain, secure, troubleshoot, and improve Fluensey AI.

1.6 Purchase, Subscription, and Credit Data

If you purchase credits or subscriptions, payments are processed through third-party platforms such as the Apple App Store or Google Play Store. Subscription and entitlement management may also be provided through services such as RevenueCat.

We may process limited purchase-related information such as:

We do not directly collect or store your full credit card number or complete payment card details.

1.7 Advertising Data

Fluensey AI may display advertisements through third-party advertising services such as Google AdMob.

Advertising providers may collect or process information such as advertising identifiers, device information, approximate location derived from technical information, ad interactions, and other data permitted by your device settings and applicable law.

Depending on your location and consent choices, advertisements may be personalized or non-personalized.

You may be able to limit advertising personalization through your device or operating system privacy settings.

2. How We Use Information

We may use the information described in this Privacy Policy to:

3. AI Processing and Third-Party AI Providers

Fluensey AI relies on artificial intelligence and language-processing technologies to provide translation and related functionality.

Text submitted for translation, including messages sent through the Live Interpreter feature, may be transmitted to third-party AI service providers for processing.

These providers process content only as necessary to provide the relevant functionality under their applicable service terms, data-processing commitments, and privacy policies.

We seek to transmit only the information reasonably necessary to perform the requested translation or language-processing operation.

Users should avoid submitting highly sensitive information unless it is necessary for their intended use of the service.

4. Live Interpreter Conversation Retention

Live Interpreter conversations are designed to be temporary.

A conversation may remain active for up to 24 hours unless one of the participants ends the conversation earlier.

When a participant ends a conversation, the conversation is ended for both participants.

Messages associated with ended or expired conversations are scheduled for deletion and are deleted from our active systems within 7 days.

Certain limited information may be retained for a longer period where reasonably necessary for:

Residual copies may temporarily remain in encrypted backups or disaster recovery systems until those backups are automatically overwritten or deleted according to our backup retention procedures.

5. Other Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including providing the service, maintaining security, complying with legal obligations, and resolving disputes.

Technical logs, purchase records, security records, and other operational information may have different retention periods depending on their purpose and applicable legal requirements.

Where information is no longer required, we may delete it, anonymize it, or aggregate it so that it can no longer reasonably identify or be linked to an individual user.

6. Third-Party Services

Fluensey AI relies on third-party service providers to operate certain features. Depending on the features you use, these providers may process information on our behalf.

Service providers may include:

Third-party services operate under their own privacy policies and terms. Their processing practices may differ from ours.

7. When We May Share Information

We do not sell private message content or translation content.

We may disclose information in limited circumstances, including:

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect information processed through Fluensey AI.

These measures may include encrypted network communications, access controls, secure cloud infrastructure, database security controls, and restricted access to production systems.

However, no method of electronic transmission, processing, or storage is completely secure. Therefore, we cannot guarantee absolute security of information.

8.1 Message Encryption

Messages stored by Fluensey AI are protected using AES-256-GCM encryption where implemented within our messaging infrastructure. Communications between the application and our servers are also protected in transit using secure encrypted connections such as HTTPS/TLS.

Encryption is designed to reduce the risk of unauthorized access to stored message content. However, no security method can guarantee absolute security.

9. User Reports and Safety

Fluensey AI may provide mechanisms that allow users to report inappropriate, abusive, harmful, illegal, or unsafe activity.

Information associated with a report may be retained longer than the normal conversation retention period where necessary to investigate the report, protect users, prevent abuse, comply with law, or enforce our Terms of Use.

10. Children's Privacy

Fluensey AI is not intended for children under the age of 13, or under the higher minimum age required by applicable law in a user's country or region.

We do not knowingly collect personal information from children below the applicable minimum age.

If we become aware that information has been collected from a child in violation of applicable law, we may take reasonable steps to delete the information and restrict access to the service.

Fluensey AI does not permit the use of its services for child sexual exploitation, grooming, sexual content involving minors, or any activity that endangers children.

11. International Data Processing

Fluensey AI is available internationally. As a result, information may be processed or stored in countries other than the country in which you reside.

Our service providers may operate infrastructure in multiple countries. Where required by applicable law, we take reasonable measures to ensure appropriate safeguards are applied to international data processing and transfers.

12. Your Privacy Rights

Depending on your country or region, you may have certain privacy rights, including the right to:

Because Fluensey AI primarily operates without traditional registered accounts, we may not always be able to associate a particular anonymous identifier with a specific individual.

We may request information reasonably necessary to verify that a privacy request relates to the requesting user.

To exercise a privacy right, contact us using the email address listed in the Contact Us section below.

13. Advertising Choices

Where advertising is provided, your device or applicable advertising provider may offer controls that allow you to limit personalized advertising or reset your advertising identifier.

Availability of these controls depends on your operating system, jurisdiction, device settings, and applicable advertising platform.

14. Legal Bases for Processing

Where required by applicable law, including in jurisdictions that require a legal basis for processing personal data, we may process information based on one or more of the following:

15. Data Minimization

We aim to collect and process only the information reasonably necessary to provide and protect Fluensey AI.

Because the application does not require a traditional user account, we generally do not require users to provide their name, email address, phone number, profile photo, or other traditional account information in order to access core application functionality.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Fluensey AI, our data-processing practices, technologies, service providers, legal requirements, or regulatory obligations.

When we update this Privacy Policy, we will update the "Last Updated" date displayed at the top of this page.

Where required by applicable law or where changes materially affect how information is processed, we may provide additional notice within the application or request consent where appropriate.

17. Contact Us

If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or Fluensey AI's privacy practices, please contact us:

Email: bereymend.official@gmail.com